Assistant Front of House Manager

We treat our people like family and our guest like royalty!

Linked to Terminal 5 of Heathrow Airport, the Sofitel London Heathrow is a luxury haven that offers unrivalled facilities designed for the global traveller and a personalised service from the heart. With over 600 bedrooms, 45 meeting spaces and fine dining options, guests can indulge in – and celebrate – the French way of life at Sofitel.

The Sofitel London Heathrow is looking for an Assistant Front of House Manager to join our Front of House Team, working in the reception. You will represent our brand by delivering and exceeding our guest expectations. Working along the Front of House Manager, the Assistant Front of House Manager will ensure the smooth and efficient operation and co-ordination of the Front of House team, including Reception, Guest Relations, Switchboard, Doormen and Porters.

What we are looking for:

• Previous experience working in a high volume hotel would be beneficial
• A passion for high quality guest service with attention to details and ability to multitask
• An ability to remain calm during difficult situations
• Excellent written and verbal communication, interpersonal and leadership skills
• A positive attitude and a desire to lead, train and inspire the night team

What do we offer:

• A very competitive salary
• Enhanced holiday allowance after 5 years’ service
• Discounted hotel room rates across our hotels, for you and your friends and family
• Training and career opportunities
• Excellent employee facilities including dedicated restaurant
• A range of Accor Hotels Benefits

Apply now to be our new Assistant Front of House Manager!