happy Arora Hotels staff

We treat our team like family and our guest like royalty!

At the InterContinental London – The O2, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.

Talent & Culture Manager


We are currently looking for a professional and proactive Talent & Culture Manager at Intercontinental London - The O2, located on London's vibrant Greenwich Peninsula

Working in partnership with the hotel management team, the Talent & Culture Manager will be responsible for performance management, the identification of issues and implementation of initiatives to support, succession planning, internal talent identification, promotion and position/location moves, employee engagement, retention, and personnel reporting.

Key Responsibilities

• Employee Relations - including managing disciplinary, grievance and appeals process, adhering to ACAS code of practice, conflict management, performance culture and coaching / providing support to managers in all employee relation issues
• Resource and Talent Planning - developing, implementing and administering recruitment programs, managing all recruitment related websites/resources, encourage succession planning and internal development
• Talent Development - ensure consistency in the administration of performance reviews, ensure a coaching culture throughout the hotel, assist with training delivery as and when required
• Reward & Recognition - promote and drive awareness of the company reward and recognition program, work with the Group Talent & Culture Manager to conduct annual salary review process and action pay awards accurately
• Employee Engagement - work with the Talent & Culture team to ensure the Staff Consultive Committee is active and any actions arising are addressed, analyse exit interview data, highlighting trends and communicate these to General Manager and Group Talent & Culture Manager, provide a team focus to promote and manage annual employee survey opinion and conduct accurate analysis

About You

• You can build rapport and establish excellent working relationships
• You have a passion for HR and are an effective people professional
• You can make effective and pragmatic decisions based on the specific situation or context
• You value people and enable their development
• You think creatively to deliver ideas / solutions & solve problems
• You are an excellent role model of ethical behaviour with great communication skills
• You are organised with a methodical approach ensuring attention to detail
• You understand analytics and its use in creating insight and measuring value


• 3-5 years relevant HR experience
• Proven track record of good employee relations
• Team management experience
• Highly computer literate - all microsoft packages
• Qualified or studying towards relevant HR qualification (CIPD Level 5/7)

Apply Now

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