happy Arora Hotels staff

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

Sales Manager

Competitive plus great benefits

Sales Manager
Full -Time
Driver Licence – Mandatory

Luton Hoo Hotel is an iconic, luxury and historical 5-star hotel boasting incredible facilities situated in luxurious greenery.

Offering an outstanding space for Meeting and Events both capable of hosting corporate and leisure, we require the expert knowledge and competency of an experienced individual from the luxury space, who is self-motivated and proactive to bring in business.

Much of the role will be out on sites, visiting agents and pitching services.

Success within this role, requires an individual to know our brand inside out and immerse their own individuality into the sales cycle to continue our existing client retention and turnover over new business.

Important – You must have a car and be able to drive to be successful within this role.

Duties and Responsibilities

• Working towards all hotel revenue stream targets albeit with various pre agreed contribution targets.
• Delivering sales strategies and activities as agreed in the budget and sales plan and as directed by Line Manager.
• Developing account animation plans.
• Researching potential new accounts, conducting telesales calls, carrying out face to face appointments and demonstrating non face to face sales activity.
• Creating and managing effective relationships with any brand partner sale / key account teams.
• Becoming conversant with appropriate brand standards and brand tools relating to sales activity.
• Coordinating customer relationships to ensure new sales opportunities are maximised, encourage repeat business and generally promote the wider Arora collection of hotels.
• Executing and communicating to customers and the market, Arora Group and relevant Brand marketing initiatives and promotions.
• Use public relations, marketing and social media resources and tools to improve sales effectiveness.

Why work at Luton Hoo:

• Meals are provided by our talented kitchen team
• Enhanced holiday allowance after 5 years' service
• We have plenty of free parking
• We also have amazing recognition awards for exceptional customer service
• A share of the service charge*
• Discounted rates in all our hotels for you, your family and your friends!

If you feel that you can rise to this challenge, then please submit your application as soon as possible. 

*Service charge is dependent on hours worked and sales performance and is not guaranteed


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