happy Arora Hotels staff

The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.

Public Area Supervisor (nights)

£8944 (£10.75 per hour)

Job Overview

The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, spa facilities, back of house areas and team member facilities.

Duties and Responsibilities

  • Supervising and coaching the Public area cleaners’ team to ensure their daily duties are completed.
  • Ensuring all guest areas of the hotel are cleaned as per standards
  • Maintaining the standard of all equipment used by the team and ensuring repairs are dealt with promptly
  • Implement and deliver a set cleaning routine to include regular spring cleaning, hot spots etc
  • Ensure waste is minimised when using cleaning materials –i.e. chemicals
  • Implement and action Housekeeping SOP’S and Daily Standards
  • Ensure that all guest requests are carried out in a timely manner

Skills & Experience

  • Previous Team Leader or Supervisory experience preferred
  • A commitment to delivering high levels of guest service and cleanliness
  • A positive attitude and good command of the English language due to guest interaction


This a part time role working 16 hours per week over 2 nights, preferably Monday and Tuesdays

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