happy Arora Hotels staff

The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.

Reception Manager

£24,700 per annum + monthly service charge and great benefits

We treat our people like family and our guest like royalty!


We are looking for a Reception Manager who will represent our brand by delivering and exceeding our guest expectations.


What we are looking for:

  • Previous experience as a Reception Manager or Supervisor in a hotel would be beneficial but not essential
  • Your passion will be to wow our guest with amazing service and efficient check in and out.
  • You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
  • You are a great leader and strive to develop the reception team
  • You will have the ability to remain calm during difficult situations or in a very busy environment
  • A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera/MARSHA or OnQ).


What do we offer:

Our Reception Manager receive some excellent Company benefits:

  • • A very competitive hourly rate with 28 days paid holiday
    • Discounted hotel room rates across our hotels
    • Valuable Training and Development opportunities
    • Uniform and Complimentary Dry Cleaning and Free Meals
    • Pension cover
    • VIP Crawley County Mall Discount Card
    • Discount on Train and Bus fares
    • Discount for Merlin Entertainment
    • Arora Star of the Quarter
    • Free Eyecare Vouchers
    • 3 course Birthday Lunch
    • Unrivalled Career Progression prospects

 Apply now to be our new Reception Manager! 

Apply Now

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