happy Arora Hotels staff

Night Reservations & Royal Service Supervsior

Competitive Salary

We treat our people like family and our guests like royalty!

Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

Fairmont Windsor Park are looking for a Night Reservations & Royal Service Supervisor devoted to turning moments into memories for our guests. We have an exciting opportunity for a Night Reservations & Royal Service Supervisor dedicated in delivering memorable service all day every day. The Night Reservations & Royal Service Supervisor will be responsible for recording and processing all reservation enquiries made by phone or e-mail efficiently and accurately, maximising sales and room occupancy rates.

What we are looking for:

  • At least 1 year experience supervising a reservations team required
  • Previous experience in a luxury hotel capacity preferred
  • Problem solving, analytical, reasoning, motivating, organizational and training abilities
  • Excellent communication skills; demonstrated ability to interact with customers, OTA's, employees and third parties that reflects highly on the hotel, the brand and the Company
  • Excellent knowledge of reservations, property management systems (Opera PMS) and Microsoft Office suite would be desirable
  • Previous experience using a hotel switchboard would be an advantage

What do we offer:

  • A very competitive salary
  • Enhanced holiday allowance after 5 years' service
  • Discounted hotel room rates across our hotels, for you and your friends and family
  • Training and career opportunities
  • Excellent employee facilities including dedicated restaurant
  • A range of Accor Hotels Benefits
We are also delighted to be able to provide accommodation options to assist with relocation, whilst you settle into your new role and become acquainted with the local area.

Apply now to be our new Night Reservations & Royal Service Supervisor!

Apply Now

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