Located in a beautiful country setting with 251 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

Switchboard Agent

Up to £22,000 plus a generous service charge

We treat our people like family and our guest like royalty!

Fairmont Windsor Park are looking for a Switchboard Agent devoted into turning moments into memories for our guests. We have an exciting opportunity for a Switchboard Agent dedicated in delivering amazing service all day every day.

Our Switchboard Agent is responsible for answering the telephone using the hotel's in-house computer system within the company brand standards, responding accordingly to external and internal guest queries.

What we are looking for:

Previous customer service experience is essential
A capability and commitment to delivering high levels of customer care
Ability to remain calm whilst under pressure
Computer literacy
Good communication skills and telephone manners

What do we offer:

A competitive salary
28 days paid holiday with an extra 5 days, following 5 years’ service
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Free Meals on shift
Accor Benefits
Discounted Merlin attraction tickets

Apply now to be our new Switchboard Agent!

Apply Now

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