happy Arora Hotels staff

Sales Manager

Competitive plus service charge

We treat our people like family and our guests like royalty!

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We have a fantastic opportunity for an experienced Sales Manager to join our team.

As a Sales Manager you will assist in creating a strategic sales & marketing plan with a focus on room hire, food & beverage and associated bedroom targets. As a Sales Manager at our luxury hotel, you will ensure there is a 'sales culture' amongst the team by planting monthly targets. You will enjoy negotiating and successfully closing contracts with new clients, networking, client entertaining, hosting FAM trips and representing Luton Hoo Hotel in the local, national and international markets.

What we are looking for:

  • Previous experience as a Sales Manager achieved within a European market, with a good understanding of hotel business mix needs of transient and MICE business
  • Ability to analyse budgets, production reports and client needs
  • Creativity, innovation, passion and adaptability
  • Experience in managing a client portfolio and hunt for new business
  • Passion for building relationships with extranet providers and animate relationships in order to maximise productivity
  • Excellent communication, organisational skills and negotiation skills with a good working knowledge of Microsoft Office (Word & Excel) are essential
  • A clean driving license
  • Experience of Delphi and knowledge of reservations systems (Opera/OnQ) would be desirable but training will be provided
  • Have proven experience of managing a team and the ability to train, develop and motivate people to achieve targets

Arora Benefits

• Competitive salary + Services Charge*
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels
• Valuable Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free meals when on shift
• Pension cover
• Staff Accommodation (subject to availability)
• Career Progression prospects

*Service charge is dependent on hours worked and sales performance and is not guaranteed.

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.


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