happy Arora Hotels staff

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

Laundry Assistant/Linen Porter

Up to £22,776 plus service charge

We treat our people like family and our guests like royalty!

We are recruiting a full time Laundry Assistant / Laundry Porter to join our Laundry team.

Weekend and bank holiday working is required for this role

40 hours per week (shifts)
Working 5 days out of 7

Key responsibilities

• Sorting soiled linen and wash them with the correct washing programmes.
• To maintain the high standard when processing the clean linen.
• Maintain good levels of cleanliness and hygiene practices within the department.
• The high standard of linen quality is consistently achieved.
• To follow the Health & Safety procedures while on duty.

Laundry Porter - Moving linen between the laundry and hotel areas. (using company vehicle )

Hospitality & Service
To sort soiled linen into sheets, towels, table linen etc.
Ensure there are enough chemicals to feed the machines.
Load machines to capacity, whether it is sheets or towels, table linen etc. Set programme into machine for the appropriate wash.
Maintain ironer with sheets and table linen and fold after ironing. When towels are dry, unload and fold.
To store finished linen in laundry clean linen cupboard with care.
To clean all the laundry equipment every fortnights.
Make sure guest needs are met at all the time.

What we are looking for:
Enthusiasm, dedication, and the ability to work in a team
Excellent customer care and communication skills
The ability to interact with colleagues and guests in a friendly and professional manner
Be well presented and able to remain calm under pressure
Previous experience in a housekeeping / laundry role would be beneficial.

Full UK manual driving licence is required.

Why work at Luton Hoo:

We are dedicated to the development of our staff and offer a great range of benefits including:
Meals are provided while on duty by our talented kitchen team
Enhanced holiday allowance after 5 years' service
We have plenty of free parking
Arora Stars - staff recognition scheme
A share of the service charge*
Discounted rates in all of our hotels for you, your family, and your friends!
Career & development opportunities across the Arora Group
Staff Accommodation (*subject to availability)

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*Service charge is dependent on hours worked and sales performance and is not guaranteed

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