happy Arora Hotels staff

Head Therapist

Competitive plus service charge

We treat our people like family and our guests like royalty!

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

A fantastic opportunity for a Head Therapist to join the Spa team of our luxury resort hotel.

Our aim is to create distinctly memorable experiences and so we strive to make every visit an occasion for our guests. As a Head Therapist you will have a key role in training and developing a high performing team of therapist who deliver consistent high standards. From welcoming new starters to assist the Spa Manager with inventory and the smooth running of the spa operations, our Head Therapist will be leading by example in providing luxury treatments to our guests.

What we are looking for:

  • Experience in delivering training and leading a team at supervisory level
  • Previous experience in a luxury spa environment and hold a NVQ Level 2 and 3 in Beauty Therapy or equivalent
  • Excellent customer service and communication skills
  • Qualifications in ESPA treatments, Hot Stone Massage, Reflexology and Reiki are desirable but not essential
  • Be very well presented and able to remain calm under pressure

Why work at Luton Hoo:

As an accredited Investor in People, we are dedicated to the development of our staff and offer a great range of benefits including:

  • Meals are provided by our talented kitchen team
  • Enhanced holiday allowance after 5 years' service
  • We have plenty of free parking
  • We also have amazing recognition awards for exceptional customer service
  • A share of the service charge
  • Discounted rates in all of our hotels for you, your family and your friends!
  • Career and development opportunities across the Arora Group

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*Service charge is dependent on hours worked and sales performance and is not guaranteed.

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