happy Arora Hotels staff

Deputy Night Manager

£24,000 per annum plus service charge

We treat our people like family and our guests like royalty!

Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

We are now looking for a Deputy Night Manager to join our Night Team.

As a Deputy Night Manager you will be supporting the Night Team to deliver a 5 stars luxury service to our guests. You will ensure all tasks are completed including Night Aufit and quality checks, while ensuring the smooth running of the Night operations. As a Deputy Night Manager, you will ensure the health and safety of our guests during the night while showcasing organizational and leadership skills.

This is a fantastic opportunity for you to join the management team at Luton Hoo Hotel, Golf & Resort and develop your career.

What we are looking for:

  • Previous experience in leading a team during night operations in a similar luxury environment
  • Excellent customer care and communication skills
  • The ability to interact with colleagues and guests in a friendly and professional manner
  • Be very well presented and able to remain calm under pressure
  • The ability to lead, motivate and develop the Night Team
  • IT skills essential, experience with hotel software (Opera) desirable but not essential

Why work at Luton Hoo:

As an accredited Investor in People, we are dedicated to the development of our staff and offer a great range of benefits:

  • Meals are provided by our talented kitchen team
  • Enhanced holiday allowance after 5 years' service
  • We have plenty of free parking
  • We also have amazing recognition awards for exceptional customer service
  • A share of the service charge
  • Discounted rates in all of our hotels for you, your family and your friends!
  • Career & development opportunities across the Arora Group

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*Service charge is dependent on hours worked and sales performance and is not guaranteed

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