happy Arora Hotels staff

We treat our team like family and our guest like royalty!

At the InterContinental London – The O2, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 has recently opened a second ballroom, making it the largest hotel conference venue in London.

Guest Services Manager

28,080 + Service Charge

We treat our team like family and our guest like royalty!

We are looking for a Guest Services Manager who will represent our brand by delivering and exceeding our guest expectations.

As a Guest Servcies Manager, you are responsible for ensuring that on all occasions guests are completely satisfied with their stay and that the services they receive meets or exceed their expectations.

What we are looking for:

Previous experience as a Guest Services Manager or Reception Supervisor in a hotel would be beneficial but not essential
Your passion will be to wow our guest with amazing service and maintains contact with VIP’s and regular guests during their stay
You will be obsessed about brand standards and genuinely care about guest experience before, during and after their stay
You will have the ability to remain calm during difficult situations or in a very busy environment

What do we offer:

Our Guest Services Manager receive some excellent Company benefits:

A competitive salary
28 days paid holiday with an extra 5 days, following 5 years’ service
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Uniform and Complimentary Dry Cleaning
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects

Apply now to be our new Guest Servcies Manager!


Apply Now

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